Vigilin Logistics

QUALITY & SAFETY

Quality & Safety

VIGILIN LOGISTICS LIMITED operates an internal and external quality and safety system in accordance with the latest requirements in ISO 9000: 2000 series on quality management and ISO 14000: 1998 series on environmental management systems. The documented QA and HSE system, which is adopted as the guidance for success, is a four level model is as follows.

  1. Policy manual, which states the philosophy, policy, and authority and gives information in general terms. Guidance is ISO 10 013. Included are, the policy and authority statements, and typical for the Nigerian situation (for example security, community affairs, environmental).
  2. Quality manual, documenting the QA system, plans, and defines the implementation strategy. Guidance is ISO 9001. 

    Quality assurance procedures, which documents the structure of procedures. It outlines the tasks, responsibility, frequency and the dependency of each relevant part of the quality process and the business of the customer. Guidance is ISO 9001 clause 4 through 8 and ISO 9004 (guide lines).
  3. Specific work instruction, detailing the step-by-step instructions, specific for the services to be provided to the customers of the operation. The instructions specifies the tools, workmanship criteria, gives guidance to direct and indirect processes of the nature of the business of the company. This will be the guidance for the day-to-day activities of all personnel involved in the operation of the customer. The documentation includes the work instructions, plans, drawings, etc.
  4. Quality records, which is the database with the results and is limited to the needs and desires to retain the data indicative of the results. It forms the objective evidence that the system complies with the standard.